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Service Representative – Office of Strategic Enrollment Management For The American University in Cairo - AUC 2016

Service Representative – Office of Strategic Enrollment Management Jobs In Egypt And Career In The American University in Cairo - AUC Vacancies In Cairo 2016
Employer The American University in Cairo - AUC
Job Title Service Representative – Office of Strategic Enrollment Management
Vacancy Deadline(mm/dd/yy) 5/26/2016
Languages • Excellent command of the English and Arabic language, both spoken and written
 Languages English, Excellent
Country Egypt
City Cairo
Job Category Customer Service
Job Type Full Time
Job Level Junior
• Review student fee balances to ensure that all tuition fees have been settled or that appropriate authorized exceptions are present. • Run appropriate Argos report to issue new applicants’ test exam cards and attaches relevant test sample and disclaimer. • Assist new applicants in understanding information and acronyms printed on the test card and provide them with detailed clear instructions in regards to exam date, time and location. • Run appropriate Argos report to issue registered students term schedule card and attaches disclaimer and flyer with description of acronyms and abbreviations on the card. • Assist registered learners in reading and comprehending the term schedule card and its acronyms and guide them to additional vital school notes at the back of the tem schedule card. • Ensure that both the test exam and term schedule card are stamped with the appropriate term beginning date and SCE campus address for student reference. • Provide and collect all learners SCE Customer Services Questionnaire and key in feedback on database daily to track response. • Assume additional responsibilities as assigned by the Registration & System Support Manager
Qualifications Bachelor’s degree or equivalent. 1 – 2 years’ experience, preferably in a related field
Gender Any
Car owner Any
Experience 1 - 2 Years.
Other Skills • Excellent interpersonal and customer service skills. • Strong sense of responsibility and commitment • Good analytical and problem solving skills • Very good use of Microsoft applications (Word, Excel, Access, Power Point, Internet Explorer) • Ability to work under pressure
Salary (L.E.) Negotiable
Comments School of continuing Education, New Cairo Kindly mention the job code in the email subject.
Job Contact Email hrdowntown@aucegypt.edu

Service Representative – Office of Strategic Enrollment Management Jobs In Egypt And Career In The American University in Cairo - AUC Vacancies In Cairo 2016



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